Important information

 

Additional information

 

Venue accessibility information

The KOKO venue has limited space for accessibility. Accessibility tickets are only purchasable through the KOKO website and once these tickets have been sold, we cannot accept any further accessibility requests. If you require Accessibility tickets and these are no longer available, please do not purchase a GA ticket and expect to be accommodated as these will be refused. This is a strict policy to make sure the venue is safe for all customers. Tickets will be verified on the door so please be aware that if you have bought an access ticket and do not have access requirements, you will be refused entry to the venue.


For further information please see https://www.koko.co.uk/faqs and if you have any questions regarding accessibility contact ACCESS@koko.uk.com"

restrictions on resale for this event

• This event is for fans only and these special conditions are in place to ensure that tickets are purchased for personal use only and are not resold for profit and/or through unauthorised resale sites.
• A strict limit of 6 tickets per person (and per household) per event applies. Any tickets purchased over this limit may be cancelled and invalidated.
• Tickets must not be purchased with the intention of reselling them for commercial purposes and/or profit.
• Only genuine mobile tickets will be accepted for entry (we’ll give you full instructions on how to access your mobile tickets after you book). If you purchased more than one ticket and ticket transfer is unavailable, your guests must be with you at time of entry. Print outs and/or screenshots of mobile tickets will not be accepted for entry.
• If you can no longer use your tickets and are not eligible for an exchange or refund, you may resell them through Twickets.
• You may not resell or offer to resell tickets for this event through any unauthorised resale site such as Viagogo or Stubhub, or for commercial purposes and/or profit. For a list of authorised resale sites please visit the Event page on https://www.metropolismusic.com 
• Any tickets purchased, resold or offered for resale in breach of these special conditions may be cancelled and invalidated.
• In the event of any inconsistency between these special conditions and any other applicable terms and conditions, these special conditions will apply.

 

 

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